No returns will be accepted without prior authorization. Shipping charges for returning (Non defective) merchandise are the customers responsibility and original shipping charges are non-refundable. We reserve the right to charge a 20% restocking fee on items incorrectly ordered or unwanted merchandise returned to us. Please call us at 800-717-4530 to pre-authorize a Return.

Return shipping is the responsibility of the purchaser. All products must be returned in the ORIGINAL PACKAGING.

Refurbished products with 1 Year Warranty: In the event a refurbished product needs to be replaced or returned for repair The Scanner Experts will cover shipping costs the first 90 Days from delivery date of product. After 90 Days the customer is responsible for all shipping costs.